Community Questions
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FAQ
Need bus route information?
Contact Customer Service - located on the 2nd Floor West at the El Metro Transit Center at 1301 Farragut Street and can be reached by visiting or by calling (956) 795-2280 or visit our website at elmetrotransit.com
Customer Service Hours of Operation
Monday - Friday = 8:00 a.m. to 5:00 p.m.
Where can I obtain a copy of an El Lift application?
El Lift department (Operations Facility)
401 Scott Street
Laredo, Texas 78042
phone: (956) 795-2250
fax: (956) 795-2317
How much does it cost to ride the bus?
| Adults | $ 1.25 |
| Students (With valid school ID) | $ 1.00 |
| Children between 5 to 11 years of age | $ 0.25 |
| Senior Citizens 62+ years of age (Peak Hours with El Metro ID) | $ 0.10 |
| Senior Citizens 62+ years of age (Off Peak Hours with El Metro ID) | FREE |
| Disabled (Peak Hours with El Metro ID) | $ 0.10 |
| Disabled (Off Peak Hours with El Metro ID) | FREE |
| Elderly Persons, Persons with Disabilities and Medicare Cardholders | $ 0.50 |
| Transfers | $ 0.05 |
What are the parking rates and hours for the Parking Facility?
Parking Rates
| Each Hour or Portion | $2.00 |
| Maximum Per Day | $16.00 |
| Overnight (per night) or Lost Ticket | $16.00 |
| Monthly (monthly contract agreement required) | $60.00 |
Hours of Operation
Monday - Friday = 8:00 a.m. to 8:00 p.m.
Saturday = 9:00 a.m. to 8:00 p.m.
Sunday = Closed
What are the hours of operation for the Administration offices?
El Metro Transit Center Offices
2nd & 3rd Floor West
1301 Farragut Street
Laredo, Texas 78042
Office Hours & Contact Information
8:00 a.m. to 5:00 p.m.
phone: (956) 795-2288
fax: 956) 795-2258
